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COVID-19

COVID-19 Overview

Here at the Town, we consider the situation surrounding Coronavirus a top priority and are doing our part to promote health and safety to our community and our staff.

*IMPORTANT NOTICE

Effective Immediately, non-esssential business closure notice.
Please refer to the Public Health Order as directed by the Province, for details.

With the rapidly evolving situation surrounding the Coronavirus (COVID-19) continuing to unfold, we want to assure residents that the Town is closely monitoring the situation and has plans, partnerships, and resources in place to support our staff as well as the community.

COVID-19 outbreak was declared a global pandemic by World Health Organization (WHO). Alberta declared a public health emergency on March 17.

Stay up to date on all of the actions being taken to protect the health of Albertans on the Government of Alberta's AHS website at alberta.ca/covid19.

Town of Devon declares local state of emergency for COVID-19

The Town of Devon has declared a State of Local Emergency (SOLE) effective Mar. 24, 2020 at 8:30 a.m. in order to further support provincial efforts to contain the spread of COVID-19. As of Mar. 24, all Town of Devon facilities are now closed to the public.

By declaring a SOLE, Devon will be able to access additional resources needed to address a potential outbreak within the community as well as enforce restrictions and closures within the Town.

Alberta Health Services Self Assessment

If you are experiencing flu like symptoms, you can conduct a self-assessment here.

Devon Town Office Closed to Public

To protect our staff and do our part to prevent the spread of COVID-19, we have closed all Town facilities to the public.

We are still open for business during our regular business hours (8:30 a.m. to 4:30 p.m.), however the doors will remain locked. Services will continue to be available through phone, email, fax, online payment, regular mail and via our dropbox at the Town Office.

The safety of our staff and residents is our top priority as we work through the COVID-19 situation. Our staff will continue to follow Alberta Health Services recommendations to avoid exposure to COVID-19 so we can continue providing essential services to the Devon community.

Devon RCMP Detachment - Reduced Counter Service

The Devon RCMP is asking everyone to call the Detachment at 780-987-3414 before going to the station as they currently have reduced counter services and hours until further notice.

Infrastructure

The Town has a plan in place to keep all Town-operated infrastructure available to residents including water, wastewater, natural gas and public works services.

Facility Closures

The following faciltiies have closed to the public as a precautionary measure to protect our residents:

  • Town of Devon Office
  • Dale Fisher Arena
  • Devon Community Centre
  • All Town of Devon Playgrounds
  • 1949 Building (At Robina Baker School)
  • Devon Public Library
  • Devon Schools
  • Devon Daycares

This is a precautionary measure and in line with Alberta Health Services recommendations for limiting mass gatherings in Alberta.

Facility Rentals

Those who have a facility booking during the closure period or looking to cancel any future facility rentals will also be given a full refund from the Town for the booking.

Questions about facility rentals can be directed to our Community Services Coordinator at P: 780-987-8328 or E: CSekora@devon.ca.

Current Recreation Opportunities

Child/Youth

Challenger Sports Juggling Club - Best suited for ages 6-16 

Develop your soccer juggling skills at home by joining the Juggling Club using the TopYa! App. Watch the challenge videos, research the answer or practice the skill being taught, then submit a video of yourself performing the skill or answering the challenge, receive personalized feedback from your TopYa! Virtual Coach!

Join the Club! 

Recreation Programs - March and April Programs Postponed/Cancelled

At this time, all in person March and April Town of Devon recreation programs & events will be postponed or cancelled. We are looking into alternative delivery methods (online) for some of our programs and will provide updates as we confirm this.

While we had planned to deliver the Spring & Summer program guide at the beginning of April and open online registration for all programs and swimming lessons on April 6, we are postponing both of these until further notice.

We are committed to keeping everyone up in the loop and will provide an update on April 14 regarding May programs, events, swimming pool, and online registrations.

We would like to reassure those registered in our recreation programs that are cancelled, or those simply looking to withdraw from a program due to health-related concerns, that you will receive a full refund.

Questions about recreation programs can be directed to our Program & Events Coordinator at P: 780-987-8332 or E: events@devon.ca.

Community Bus - No Fee to Ride

We have suspended all out of Town services for our community bus, but our in-Town service is still available until further notice. Bus hours will be varied to accommodate extended early access for seniors/disabled residents only. There will be no fee for use of the bus at this time.

In the spirit of precaution, we are limiting passengers to 2 people at a time and seating them accordingly to comply with social distancing measures.

Call 780-910-1960 to book your ride on our community bus.

Shopping Support for Seniors

*No Fee Delivery

If you live in Devon and are a senior/have a disability who is unable to get to the grocery store, here are some additional ways to find help getting what you need.

Local Churches

If you are connected to a local Devon church, we have been advised that seniors and/or those in may be contacted and offered support from the church. This may include shopping or other necessary services.

Devon Lions

If you are able to purchase online with Independent or over the phone with IGA, the Lions are available for collection and delivery. Follow this link for more information: https://e-clubhouse.org/sites/devonab/page-10.php

Town of Devon - Monday to Friday 8:30 a.m. to 4:30 p.m.

  • ​​Town staff will take a shopping list ($100 or less worth of items), do your shopping and deliver the items to your door.
  • Phone: 780-987-8300
  • Email: FCSS@devon.ca

How does it work through the Town?

Option A - PICK UP

If you are able to do your shopping online, please go to the Hardy's Independent Food website and order and pay for your groceries or call in to IGA at 780-987-2626.

Once your order is placed and you have arranged a pickup time with the store, call our Town of Devon Office (open Monday to Friday, 8:30 a.m. - 4:30 p.m.) to schedule collection and delivery of your groceries to your doorstep.

Option B - SHOP FOR YOU

If you are unable to do online shopping you can call or email the Town of Devon Office (open Monday to Friday, 8:30 a.m. - 4:30 p.m.) and we will have staff do the shopping for you and delivery the groceries to your doorstep.

You are still responsible for the cost of your groceries and we will arrange payment through an invoice.

If funds are an issue for your groceries, please discuss this when speaking to our staff to arrange grocery delivery.

Senior Shopping Hours

Hardy's Independent Grocer and Devon IGA are offering a seniors only shopping to provide seniors a safe shopping experience and senior discounts will be applied during this time. If transportation is required, seniors can book a pick up/drop off, with the Town's community bus.

Hardy's Independent: Tuesday and Thursday from 7-8 a.m. 

Devon IGA - Golden Hour: 7 days a week 7-8 a.m.

Home Delivery / Take Out

Check here for the updated list of service available in Devon.

Medical Appointment Support

For those needing assistance with getting to medical appointments we currently have a couple options.

Appointments outside Devon

For appointments outside of Devon, the Drive Happiness Seniors Assistance Program is available. This is a paid service and is coordinated externally with volunteers. To support those in need, the Town of Devon will take these calls from residents and assist with arranging a ride to medical appointments.

Appointments in Devon

For appointments within Devon, the Community Bus is available within Town on Tuesdays and Thursdays and we have waived the $5 ride all day fee at this time. Additional arrangements may be able to be made to accommodate those in need.

Keeping Connected

Senior Centre Without Walls - 789-395-2626

This is a free call in senior centre that allows seniors to call in, register and access a variety of interactive telephone-based social and health programming.

Facetime/Facebook Messenger Video Chat

For those with the proper technology, Facetime/Facebook Messenger video chat are a great way to stay in touch and socialize if need be.

Supporting Local Business

As we navigate the COVID-19 situation, we realize the hardship Devon businesses are experiencing with the substantial decrease in customers due to social distancing. We would like to provide local businesses with as much resources as we can to assists you during this abnormal time.

*IMPORTANT NOTICE

Effective Immediately, non-esssential business closure notice.
Please refer to the Public Health Order as directed by the Province, for details.

Essential Services List - Businesses are considered to provide an essential service and can remain in operation

Non-essential Service List - Businesses that must cease close personal contact with customers

Employer Resources

FINANCIAL
PROGRAMS

Impact on Retail

Business Continuity Plans

Information Guides and Templates

The Canadian Chamber of Commerce has graciously provided a few guides, information sheets and templates to assist businesses in the workplace.

Please feel free to reach out to our Economic Development Officer should you have any questions.

Patricia Nicol   780-987-8306 / pnicol@devon.ca

Canada's COVID-19 Economic Response Plan

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.

This includes support for:

  • individuals and families
  • people facing unemployment
  • people who are sick or in directed self-isolation
  • people who are unable to work
  • seniors, students, youth and other people in need
  • businesses to avoid layoffs, access credit support and help find financial stability

Learn more about the COVID-19 Econonic Response Plan here

Federal Government Support for Albertans

Albertans may also be eligible for financial support through the federal government including:

  • Employment Insurance sickness benefits
    • Provides up to 15 weeks of income replacement for eligible Albertans who are unable to work due to illness, injury or quarantine (self-isolation). One-week waiting period is waived for people in self-isolation.
  • Canada Emergency Response Benefit (CERB)
    • Provides $2,000 a month for up to 4 months to workers without paid sick leave (or similar workplace accommodation) who are unable to work, sick, quarantined or forced to stay home to care for children.
  • Canada Child Benefit
    • Eligible parents will receive $300 more per child with their regular May CCB payment.
  • GST rebate increase
    • Provides low- and modest-income Albertans with a one-time special payment in May of up to $400 for single people and $600 for couples.
  • Eased rules for Registered Retirement Income Funds (RRIFs) 
    • The required minimum withdrawal from Registered Retirement Income Funds (RRIFs) will be reduced by 25% in 2020 in recognition of the impact of volatile market conditions on many seniors’ retirement savings.

Learn more about the Government of Canada's Coronavirus (COVID-19) response here

Canada Emergency Response Benefit

If you have lost income because of COVID-19, the Canada Emergency Response Benefit (CERB) will provide you with temporary income support. The CERB will provide you with $500 a week for up to 16 weeks.

The target launch date to accept applications for this program is April 6, 2020.

How to apply

Service Canada and the Canada Revenue Agency (CRA) deliver this benefit jointly. You can apply through one or the other, but not both. If you have already applied for Employment Insurance, you do not need to re-apply.

Eligibility

To be eligible to receive the Canada Emergency Response Benefit (CERB) from Service Canada, the following must apply:

  • You must reside in Canada
  • You are 15 years of age or older at the time of application
  • You have stopped or will stop working for reasons related to covid-19, or because you are unable to work due to illness, or because you lost your employment for other reasons beyond your control; and
    • If you are submitting for your first benefit period, that you have stopped or will stop working for at least 14 consecutive days within the 4 week benefit period; or
    • If you are filing for a subsequent benefit period, you did not receive any employment or self employment income for the period for which you previously claimed the benefit and do not expect to receive any employment or self employment income in the 4 week benefit period
  • You have not quit your job voluntarily
  • You are not receiving nor have you applied for the CERB from the Canada Revenue Agency nor are you receiving Employment Insurance benefits for the same benefit period
  • You have earned a minimum of $5,000 in income within the last 12 months or in the 2019 calendar year from one or more of the following sources:
    • Employment income
    • Self-employment income

Alberta Government Support for Albertans

The Government of Alberta is also providing immediate financial relief to Alberta's families and vulnerable population through:

Learn more about Government of Alberta Support for Albertans here

Property Tax & Town Utility Payment Deferral

Property Tax Deferral

Town Council has approved the deferral of property taxes for residents on a case-by-case basis to assist those impacted financially by COVID-19. Property Tax Notices will be mailed out on May 31, 2020 and the new due date for property tax payments is Sept. 1, 2020.

Residents on a monthly payment plan facing financial difficulties are encouraged to call the Town Office at 780-987-8300 to see how we can support you during this time.

Utility Payment Deferral

Town utility account holders will also have the option of deferring their Town utility payments for up to 3 months (Mar. 18 to June 18, 2020). Monthly bills will continue to be distributed to residents and businesses, however no penalty fees or service disconnections will be applied to any account in arrears during this time.

Please note, a deferral means that you must still pay property taxes and utility bills at a later date.

Alberta Supports

Alberta Supports can help you access more than 30 programs and 120 services for seniors, people with disabilities, job seekers, parents and families, homelessness, financial assistance, abuse, and family violence prevention. To protect the health of all Albertans, Alberta Supports Centres are temporarily suspending in-person services until further notice.

Note: The Alberta Supports Contact Centre is experiencing higher than normal wait times. We are working to address this and appreciate your patience.

Mental Health Resources and Wellbeing Support

  • 24/7 Support / Crisis Line (mental health): 1-800-232-7288

  • Canadian Mental Health Association

  • Kids Help Phone - 24/7 national support service. Offers counselling, information and referrals. 1-800-668-6868 or text 686868.

  • Alberta Health Services: Leduc Mental Health & Additions (Centre Hope Building)

    • Centre Hope is currently open, however they are encouraging people to call rather than walk-in. Sessions will happen over the phone. Free.

    • All groups have been cancelled

    • Adult intake line: 780-424-2424

    • Child and adolescent intake line: 780-342-2701

  • Private psychology clinics: Most clinics are closed and are doing teletherapy (sessions over the phone of online). Contact private clinics to find out details.

  • Primary Care Network (Leduc Beaumont Devon): Seeing majority of patients over the phone only, including mental health services. After hours walk-in clinic is closed.

  • Riseup Society
    • Individual counselling for adults impacted by intimate partner violence
    • Counselling by telephone until social distancing lifted
    • Office and staff available Tuesdays, Wednesdays, Thursdays
    • New clients being accepted. Call 780-739-7473

Other Resources

Local Devon Churches

Devon Business Services

In an effort to support our local businesses during this difficult time, the following businesses will be offering pick up and limited delivery services to accommodate our residents.

Effective immediately, restaurant dining will be prohibited. 


Business NameDays & HoursServices
House of Goodies

Mon, Wed-Sun: 11am - 8pm

  • Pick-up Orders - 10% Off
  • Delivery
Boston Pizza

Mon: 12pm - 8pm
Tues-Thurs: 12pm - 9pm
Fri: 12pm - 11pm
Sat: 12pm - 10pm
Sun: 12pm - 9pm

  • Pick-up Orders - 15% Off
  • Delivery
Home Room Diner

Tues - Sat: 12pm - 7pm

  • Pick-up service only
  • Home prepared meals available
Devon 2 for 1 Pizza

Fri-Sat: 11am - 10pm
Sun: 12pm - 9pm

  • Delivery available after 4pm
  • Home prepared meals available
Florida Pizza

Mon-Fri: 11pm - 9pm
Sat/Sun: 4pm - 10pm

  • Pick up Orders
  • Free Delivery
  • Home prepared meals available
Marci's Bar & Grill

Mon-Fri: 11am - 10pm
Sat: 12pm - 10pm
Sun: 11am - 8pm

  • Pick up orders - 15% Off
  • Delivery
  • Home prepared meals available
Eggs & Co (Key West Inn)

Mon: 8am - 3pm
Tues-Sat: 8am - 8pm
Sun: 11am - 8pm

  • Pick up orders - 15% Off
  • Free Delivery
Tim Hortons

Mon-Sun: 24/7

  • Drive-thru only
  • Offering large truck call ahead
    Ph: 780-987-5788
Subway

Sunday: 10:00 am - 8:00 pm
Mon - Fri:  8:00 am - 9:00 pm
Saturday: 10:00 am  - 8:00 pm

Devon Liquor

Thurs - Sat: 10am - 9pm

  • Beverage Delivery
  
Norma Dee's Kitchen

10 am - 2 pm daily

  • Take out - Free delivery

Frequently Asked Questions

Centre For Disease Control Prevention (CDC) has a list of useful FAQs 

  • How to Prepare
  • Symptoms and Testing
  • How to Protect Yourself
  • If you are sick or caring for someone

Alberta Health Services 

Find up to date information in Alberta with useful tips

Novel Coronavirus (COVID-19) FAQs for Public

Good health practices to protect you and your family

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